Returns & Exchanges

At Wonder Pens, we want you to be fully satisfied with your writing instruments and stationery. If your order isn't quite right, you can return unused items in their original packaging within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Safely pack the unused items in their original product packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked shipping service to send the package back to our main distribution center.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.